Why is my calendar only showing 10 days for a patient?

Issue Summary

By default, patients in Under Evaluation status will only display the first 10 days on the calendar. It allows flexibility in case the Start of Care (SOC) date needs to be adjusted.

Steps to resolve

Once the POC is created, the full 60-day episode will appear on the calendar.

1. For agencies using Full SEMR:
   
   • Schedule the first visit.
     
   • Add the OASIS-E1 Start of Care Assessment.
     
2. If not using electronic forms/documents:
   
   • In Normal View:
     
     • Click Admit at the top of the chart.
       
     • Navigate to Care Plans / Orders > POC.
       

       
       

   • In Classic View:
     
     • Click New > Status Record > Admit.
       

       

     • Then click New > Plan of Care.
       

Note: Your Agency Settings can be modified to show more than 10 days during the Under Evaluation period, if preferred.

This FAQ was generated based on Synergy AI/EMR App Version 7.0.38.36159 and Dashboards Version: 7.0.38.14741

Important: The information in this FAQ is based on the software version available at the time of publication and is subject to change. Please use the software responsibly. HealthCare Synergy is not liable for any issues resulting from outdated or incorrect use of this information.