User passwords may need to be reset due to security policies, forgotten credentials, or administrative changes. This process allows administrators to manually update passwords for different types of users.
Steps:
- Go to Settings > User Logins.
- From the dropdown menu, select the user type:
- Back Office
- Field Staff
- Physicians
- Patients
Instructions by User Type:
- Back Office Users:
Double-click the user from the list, enter the new password in the Password field, then click Save.
- Field Staff, Physicians, and Patients:
Select the user, then click the Change Password button. Enter the new password and click Save.
This FAQ was generated based on Synergy AI/EMR App Version 7.0.38.36159 and Dashboards Version: 7.0.38.14741
Important: The information in this FAQ is based on the software version available at the time of publication and is subject to change. Please use the software responsibly. HealthCare Synergy is not liable for any issues resulting from outdated or incorrect use of this information.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article