Capturing Patient Signatures

How do I capture a patient signature in Synergy EMR?

Some insurance payers require patient signatures on completed visits or documents. Synergy EMR allows clinicians to capture two types of patient signatures:

• Hand Signature
  
  
• Audio Signature (for patients unable to sign physically)
  
  

All patient signatures are collected through Clinician Assistant.

What do I need before capturing a signature?

• Actual Time In and Time Out must be entered for the visit.
  
  
• Then click the Patient Verification button to begin the signature process.
  
  

How do I record a hand signature?

1. Select Hand Signature.
   
   
2. Use a mouse, laptop trackpad, or mobile touchscreen to sign.
   
   
3. Fill in any required fields.
   
   
4. Click Save when finished.
   
   

How do I record an audio signature?

1. Ensure your device's microphone is enabled and permission is granted.
   
   
2. Click Start–Stop Recording to record the patient's verbal acknowledgment.
   
   
3. Complete any required fields.
   
   
4. Click Save to store the audio signature.

This FAQ was generated based on Synergy AI/EMR App Version 7.0.38.36159 and Dashboards Version: 7.0.38.14741

Important: The information in this FAQ is based on the software version available at the time of publication and is subject to change. Please use the software responsibly. HealthCare Synergy is not liable for any issues resulting from outdated or incorrect use of this information.