Locked OASIS Not Showing in Create OASIS Submission File

In Synergy EMR, a Locked OASIS should appear in the Create OASIS Submission File window if it's ready for submission. If it doesn't show up, it may be due to one of the following common reasons:

OASIS Is Outside the Default Date Range

• The submission window uses a default date range of 90 days prior to today's date for Date Completed (M0090).
  • If the OASIS was completed before this range, it will not appear.
• Fix: Adjust the date range in the submission window to include the completed date of the OASIS.

Patient's Date of Birth Is Under 18 Years

• OASIS is not required for patients who are under 18 years old.
• If the DOB is incorrect (e.g., typo in intake), the system will exclude the record.
• Fix: Check the patient's date of birth in the intake record and correct any errors.

If you've confirmed all of the above and the OASIS still does not appear, contact your HealthCare Synergy support team for further assistance.

This FAQ was generated based on Synergy AI/EMR App Version 7.0.38.36159 and Dashboards Version: 7.0.38.14741

Important: The information in this FAQ is based on the software version available at the time of publication and is subject to change. Please use the software responsibly. HealthCare Synergy is not liable for any issues resulting from outdated or incorrect use of this information.