Resolving PECOS Status Messages in Synergy EMR

Synergy EMR automatically checks a physician's PECOS enrollment status and displays it in the License tab of the Physician Library. If a physician is not enrolled in PECOS, Synergy will display a warning message on OASIS and Claims.

? Steps to resolve:

1. Confirm enrollment status:
   
   
   • Ask the physician to confirm their PECOS enrollment is active.
   • You can verify this through the official CMS site:
      CMS PECOS Enrollment Lookup
     
     
2. If the physician is enrolled but you still see the warning:
   
   
   • Open the Physician Library in Synergy EMR
     
     
   • Edit the physician's profile
     
     
   • Make a minor change (e.g., add a space or update a non-critical field) to trigger a save
     
     
   • Click Save to update the profile and refresh PECOS status
     
     

This will prompt the system to re-check and update the PECOS status.

This FAQ was generated based on Synergy AI/EMR App Version 7.0.38.36159 and Dashboards Version: 7.0.38.14741

Important: The information in this FAQ is based on the software version available at the time of publication and is subject to change. Please use the software responsibly. HealthCare Synergy is not liable for any issues resulting from outdated or incorrect use of this information.