The Retain Signature feature allows a clinician's electronic signature to remain on a document even after QA makes certain corrections.
Normally, when a clinician signs and submits a document, it displays “Electronically Signed by: [Clinician Name]” at the bottom. However, if QA edits the document—such as correcting spelling or making minor adjustments—the clinician's signature is removed, requiring a new signature.
Enabling Retain Signature helps avoid unnecessary re-signing for small updates, making the QA workflow smoother and more efficient.
How do I enable the Retain Signature feature?
- Go to Settings > Agency Set Up Information.
- Double-click the agency name to open the settings.
- Go to General Preferences.
- Check the box labeled Retain Clinician Signature.
This FAQ was generated based on Synergy AI/EMR App Version 7.0.38.36159 and Dashboards Version: 7.0.38.14741
Important: The information in this FAQ is based on the software version available at the time of publication and is subject to change. Please use the software responsibly. HealthCare Synergy is not liable for any issues resulting from outdated or incorrect use of this information
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